NUTRACEUTICALS FACTORY PRIVACY POLICY
Revised and effective as of February 9, 2022
Introduction
Nutraceuticals Factory LLC values your privacy and we want you to understand how we use the information that you leave when you visit our website (www.nutraceuticalsfactory.com) (the “Website”). This Privacy Policy explains how we gather, store, protect and use any personal data provided by you. Also explains the options you have to access and control any personally identifiable information you provide to us, and other matters. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. By using the Website and/or subscription to our newsletter you acknowledge that you read, understand and, agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version.
Data collection, storage and usage
We may collect and store any information you enter on our website or provide us in any other way. We collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history, click-stream data, HTTP protocol elements, search terms, URL of requested resource, query-string portion of URL, request date, request time, other access log fields, user agent information, and navigation and click-stream data. While you browse the Website, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal your identity or be linked to you personally.
We use this information for marketing purposes, improving content, notifying you services and products updates, running analytics and advertising as explained in this Privacy Policy. Among other, we use that information to facilitate and improve your use of the Website; to comply with any requirements of law; to serve, or have a third party serve specialized or relevant advertising content and/or recommendations to you on the Website or on a third party’s website, and for internal purposes. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
This information may be disclosed only to our staff and to third parties involved in the analysis and support of your use of the Website.
We may from time to time supply the owners or operators of third-party websites from which it is possible to link to the Website with information relating to the number of users linking to the Website from their sites. You cannot be identified from this information. This data will be used for the following purposes: completion and support of the current activity, Website and system administration, and research and development.
We use non-personal data such as demographic information to analyze and develop our company marketing strategies and to determine how you found out about us, your interests regarding our services and how to further improve our Website based upon user data. We share non-personal information with our partners and third parties.
To contact us through the Website, we require you to supply us with your first and last name, business name, email address, your telephone number or other “real world” personal contact information. We may disclose your personal information to our staff and to third parties involved in the completion of your transaction and the analysis and support of your use of the Website. This information may also be shared with our affiliated companies, under common ownership, who will also use it consistent with this Privacy Policy. Nutraceuticals Factory and our affiliated companies may also combine this information with other information to provide and improve our products, services, content, and advertising.
You may later access your personal contact information, update it, modify it, and delete any inaccuracies. We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by contacting us directly at info@nutraceuticalsfactory.com.
We generally keep user data on our CRM system or in our archives for as long as we consider convenient. This information is stored unless asked to be removed. Please note that, information posted in a public forum (such as on our social media webpages) could stay in the public domain indefinitely.
Our Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Information safety
The Website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to the Website as safe as possible. We use regular malware scanning and your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Further, we follow reasonable technical and management practices to help protect the confidentiality, security, and integrity of all data stored on our system. While no computer system is completely secure, we believe the measures implemented by the Website reduce the likelihood of security problems to a level appropriate to the type of data involved.
We take every precaution to protect your information. All information gathered on our Website is protected for storage within a controlled database. However, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information will not be intercepted while being transmitted to us over the Internet.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information when required by law or in the good-faith belief that such action is necessary in order to conform to the requirements of law or if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property or other rights, the users of the Website or the public. This includes exchanging information with other companies and organizations for fraud protection and credit risk protection.
If Nutraceuticals Factory should ever file for bankruptcy, are part of a reorganization, sell its assets or merge with another company, we may sell the information you provide to us through the Website to a third party or share your personal information with the third party or company Nutraceuticals Factory merge with.
Unsubscribe
If you do not want to be on our mailing lists, you can opt out any time by unsubscribing to any of the emails through the UNSUBSCRIBE link.
You may also choose simply not to provide your personal contact information at the point of collection; however, you will not be able to contact us through the Website.
Do Not Track Signals
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. If you opt out of being tracked, we will ensure that any new data collected about you will not be used by us for targeted advertising purposes. It is also important to note that we allow third-party behavioral tracking.
Third-party websites
This Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites even if they are accessed using links from the Website. Your use of these third-party websites is entirely at your own risk and we recommend that you check the privacy policy of each website you visit. When you click on a third-party link, you are essentially taken to a third party’s website. We make no representation or warranty as to the effectiveness, quality, legitimacy, or data protections of any third-party website.
Our Website may contain links to other Websites.
Please be aware that we have no control or influence over the privacy practices of such other websites nor is it responsible for the privacy practices or content of such websites. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that collects personal information.
Cookies and tracking tools
Our Website makes use of cookies. Cookies are a technology which can be used to provide you with tailored information from a Website. A cookie is an element of data that a Website can send to your browser, which may then store it on your system. Cookies cannot harm your computer and they do not contain any personal or private information.
Cookies are used to track visitors to our Website so we may better understand what portions of our Website best serve you. Using cookies allow us to show you advertisements which are relevant to your interests, and to compile aggregate data about website traffic and website interactions in order to offer better website experiences and tools in the future.
We may also use trusted third-party services (such as, without limitation, Google Analytics and Facebook Ads) that track this information on our behalf. In addition to that, our Website marketing system may automatically collects some information about you when you request pages from our server, including your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the Web pages you request) can be sent to you. This information does not identify you personally.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. You may need to accept cookies to navigate through the Website. You can disable, erase, or block cookies from your computer if you want to, but the Website may not work correctly or at all if you set your browser not to accept cookies. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
Google
We may have implemented remarketing with Google AdSense, Google Display Network Impression Reporting, Demographics and Interests Reporting and, DoubleClick Platform Integration.
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
Google, as a third-party vendor, uses cookies to serve ads on the Website. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to the Website and other websites. Users may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
Service Offerings
Our purpose is to provide you with the highest level of service. In order to help us do this, from time to time we may send you details of products and services which we think may be of interest to you.
We may send you marketing communications with your consent. If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications, you may do so by either clicking the Unsubscribe link.
California Privacy Protection Act
The California Online Privacy Protection Act (CalOPPA) requires commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree that 1) users can visit the Website anonymously, 2) we will add a link to it on our homepage or as a minimum on the first significant page after entering our website and, 3) Our Privacy Policy link includes the word “Privacy” and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes on our Privacy Policy page.
Users are able to change their personal information by contacting us directly.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address as described in this Privacy Policy.
To be in accordance with CAN-SPAM Act we agree to the following:
• No false or misleading header information;
• No deceptive subject lines;
• Inclusion of an opt-out mechanism;
• Inclusion of our physical postal address; and
• Identification of the message as an advertisement.
If at any time you would like to unsubscribe from receiving future emails, you can contact us at info@nutraceuticalsfactory.com and we will remove you from ALL correspondence.
Minors
No portion of our services is directed towards minors (individuals below the age of 18) and we do not knowingly solicit any information about minors or market to minors.
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.
Notification of Changes
Nutraceuticals Factory may change this policy from time to time. If we make any substantial changes, we will notify you by posting a prominent announcement on our website.
Applicable Law
If you access the Website from anywhere in the United States or Canada, you agree that the laws of the State of Florida, USA, without regard to principles of conflict of laws, will govern these Privacy Policy and any dispute of any sort that might arise between you and Nutraceuticals Factory LLC. If you access the Website from anywhere other than the United States or Canada, you agree that United States of America law will govern these Privacy Policy and the purchase of products by you and that any dispute of any sort that might arise between you and Nutraceuticals Factory or its affiliates and subsidiaries shall be subject to the exclusive jurisdiction of the competent courts nearest to our address in the United States of America.
Disputes
If you access the Website from within the United States or Canada, any dispute relating in any way to your visit to the Website, to our Privacy Policy, to our advertising or solicitation practices, or to products you purchase shall be submitted to confidential arbitration in Pinellas County, Florida, USA, except that, to the extent you have in any manner violated or threatened to violate Nutraceuticals Factory´s intellectual property rights, Nutraceuticals Factory LLC may seek injunctive or other appropriate relief in any state or federal court and you consent to exclusive jurisdiction and venue in such courts. Arbitration shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
Privacy Policy Questions
If you have a privacy question about the Website, or about the Privacy Policy, please contact us via email at info@nutraceuticalsfactory.com